For after hours emergencies call the office at 618-349-6446.
They have really great customer service here. They always put their customers first, regardless of the situation. The kennels and holding area for pets were so clean and spotless, I would recommend them for sure if you need to leave your pet for a few days. They didn't pressure me to buy anything I didn't need, which I really appreciated. They've stayed open past their closing times many times when I've needed help.
Such nice and friendly staff! Very affordable too! They answered my many questions without any problems, which is an A+ in my book! I would recommend them to everyone. - Kaylee
Great vet clinic. Love the people that run this place. They care so much about my animals and help me keep them healthy. - Mary
Charlie Durbin and his staff are kind and caring, they take the time to listen and ask questions. I have taken many animals to them such as dogs, cats, and even a pet duck. For the larger animals they come out to the farm and take care of my pet goats, horses and calves. They have always made time to get my critters in on emergencies and come out at night when I have had emergencies with larger animals. Prices are reasonable and fair and he lets us know when he proposes to do something expensive. Facility is clean and had a recent addition made.
Thanks for seeing Yadi today. Great advice; know the medicine will help. I am proud of your ambitions, dedication, and for showing compassion to your clients and their pets. No doubt you are a great asset to this wonderful clinic. Glad you are happy there. Keep doing what you do well; show them you care.
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations.
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor.
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance.
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen.
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this veterinarian friendly?
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Is this provider's business conveniently located?
Yes, it is very conveniently located.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of.